Blog

When Card Not Present (CNP) leads to “Customer Negates Payment”
Dec 12, 2017
Part 1 As a merchant you want to make sure that you always keep your processing environment in consideration when you are accepting payment.   For example, if your business is in a face to face (card present) environment... Read More
Chargeback Disputes #1 – Guilty Until Proven Innocent
Nov 06, 2017
By: Jennifer Belik, Director of Operations
Chargebacks are one of the industries most frustrating aspects for Merchants to deal with. This is the first in a series of blogs regarding Chargeback Disputes where we will create a better understanding of how it all works....
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Customer Service in a New Social Media Age
Mar 24, 2017
By: Heather Owen, Comptroller
In this modern age of social media, technology invents new and creative ways of staying in touch with customers that maximizes every minute of every day.  Video messaging allows us to smile at our customers and have a chat...
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Loyalty – Deserved or Demanded?
Mar 24, 2017
By: Heather Owen, Comptroller
There was a time long ago that we started our first bank account with a bank that we trusted, maybe because our parents have banked there forever, or maybe because we had a relationship with the person we were...
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You Can’t Beat Us, So Why Not Join Us!
Nov 17, 2016
By: Rick Owen, Managing Partner
What we’re most proud of at KIS Payments is that our company is set up for the benefit of our Agent Payment Advisors across Canada. We realise that our success depends 100% on their success. With that being said...
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How many Rewards/Loyalty Cards are in your wallet?
Oct 25, 2016
The most exciting news for our merchants is that KIS Payments is now offering you the opportunity to break into totally new ground, when we talk about Rewards, Loyalty, Membership, Pass, Admission, and even Business Cards.  We can offer...
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Gift Cards: Profit or Loss?
Oct 18, 2016
One of the most exciting developments for us here at KIS in 2016, is our new partnership with Akroo that allows us to launch our new line-up of quality plastic Gift Cards.  The variety and versatility that are available...
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