Blog

Chargeback Series #2: The Way the Cookie Crumbles
Nov 17, 2017
By: Jennifer Belik, Director of Operations
Credit card institutions focus on keeping cardholder's happy so chargebacks are accepted with little explanation. Retrieval request procedures reviewed. Read More
The Shame of Our Industry
Oct 11, 2016
  Often when I walk into a merchant’s premises for the first time, after introductions, the first thing out of my mouth is an apology!  Why you ask?  Well, I have been in processing for many years now, and...
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#1 Merchant Question: “Where is my money?”
Oct 04, 2016
It has been my experience, in speaking with over 4,000 merchants about their Payment Processing, that most business owners do not understand what really happens after the completion of a transaction at their business. The first thing to realize is that...
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