Meet Our Clients


Doing what is right for our clients is what sets KIS Payments apart. Below are some of the testimonies and referral letters that we have received from our clients over the years…

“I really appreciate all of your help and extensive knowledge of what you are providing. Our new merchant system has already saved us considerable amounts of money and we have not had any problems with the hardware or use of equipment.

 

You have an incredible resource in helping me understand how the merchant fees work and in my correspondence and dealings with Moneris, couldn’t have done it without you. I have several other clients that might benefit from your services and if it’s all right with you would like to forward them your information.

 

It has been a pleasure working with you, and I hope to see you around our office in the future.”

 

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Lucia Atkinson, Controller, Creative Woodcraft Ltd.

“I would like to recommend Rick Owen of KIS Payments. He will save you money, provide excellent local service and look after you in a prompt, respectful manner. We have been using Rick’s services for three years now, without any issues and look forward to many years ahead.

 

If an equipment issue has arisen, he responds very quickly to resolve the issue and get us processing credit cards again quickly. The pricing difference pleased us greatly and has saved us thousands of dollars in processing fees. I would not hesitate to recommend Rick to you. Allow him to show you how much money he can save your business.”

 

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Tim Mitton & Robin Paul, Big O Tire

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“We have been dealing with Rick Owen and the company he represented for our Interac transactions for a number of years.  We are happy with his “hands on” approach, good customer service and work ethic.  When he approached us and informed us that he was parting ways with his previous employer and venturing out on his own I didn’t hesitate to give him the opportunity to continue to represent us in our ongoing Interac transactions.  Rick’s vast knowledge of his industry has allowed him to be very informative and helpful to us in an industry that can be confusing and convoluted.  The transaction was smooth and seamless.  Rick is quick to respond either by phone or dropping in to our business to answer any questions that may arise.  We wouldn’t hesitate to recommend Rick’s company.”

Brian Dusch, Owner, Budget Glass

 

 

“We have known Martin for a number of years and found him to be a pleasant and efficient to deal with. The switch over to a different credit card provider went smoothly and without any downtime thanks to his expertise.

 

I would highly recommend his services. I also appreciate that Martin is local and available in person if required.”

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Erwin Rietzler, Bayside Press

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“I just wanted to drop you a line to tell you how much we appreciate our relationship with KIS Payments, Inc.  It is like night and day compared to our previous provider.  In fact, we have had a negative experience with three providers prior to your welcome appearance.  All three failed completely to properly explain their services (or lack thereof) and the way the rate structure subtly changed until we were paying amongst the highest rates in the industry.

 

We are very pleased with the way you took the time and exhibited extreme patience in explaining your operation and especially the “Credit Card Code of Conduct”.  We especially appreciate the fact that there is no contract which makes you very accountable to our requirements. 

 

Lastly, we are most pleased that we have a local representative and you have already demonstrated your rapid responsiveness when we need assistance.  We will also do our best to take advantage of your business friend referral program.  We will be pleased to recommend you and your company whenever we have the opportunity.  Thanks again Michael!

 

Peter Duck & Zarko Drljaca, Minuteman Press

 

 

 

“When Rick first visited us, we were in a very frustrating situation with our Merchant Services.  The company kept increasing pricing, and the old terminal we had was getting less and less reliable.  When we tried to reach them by phone or email, there was no response.

 

After we joined KIS Payments, we immediately saw the care and attention we wanted.  We got a brand new terminal and transactions, including TAP, were smooth and very fast.  Then we found out our bills went down, as Rick said they would!  The transition was easy and we got away from our old provider without any cancel charges, and the very scary “liquidated damages” clause in our old contract.

 

The best thing is that we feel we have control in an area that was always a pit with no bottom!  Thanks to Rick and the team at KIS Payments.  We are also joining their great new Rewards/Gift Card program for our customers.”

 

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Allen Colby, Tire Exchange
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